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NDA case*

NDA app for pet owners

NDAPet is a mobile application for a Fortune 500 client targeted to dog and cat owners, for them to monitor the health of their pets and use the online service for consultation with the best doctors and care professionals.

*We cannot disclose client’s name and all project details by NDA (non-disclose agreement). This is a general project story we can share with you.

Features and technical details:

The application platform has a wide catalog of selected vet clinics to connect pet owners and vets for making an appointment or an online consultation.
A built-in telemedicine service allows pet owners to make video calls with medical experts to perform complex health screening directly from a smartphone. The maximum waiting time for a consultation is less than 5 minutes.
As a result of an online consultation, pet owners receive a full report in paperless format, which is automatically saved to the medical pet ID for future reference and health history.
The medical pet ID includes health information about the animal, the vaccination and diseases registry provided by owners, and the medical examination results obtained after the digital consultations within the app or clinical assessment performed by a vet.
Based on the medical pet ID, an intelligent system within the app provides recommendations for daily pet care, vaccinations, clinical checks, and nutrition.
The customer service department automatically receives an assessment of the specialist’s work for every case and attentively monitors the quality of service. When choosing a specialist through the application, pet owners can be sure about the proficiency and skills of the vet.
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From pet care advising tool
to a pet telemedicine platform:

Original idea

Our client is actively building a platform targeted to pet care advising with a centralized catalog of vet clinics. With a clinics registry website already running, the next step was to find professionals in iOS and Android development to create one of the best medical applications for pet owners.

Enlarging the set of features

We successfully released the first version of the product in 2 months. The rapid increase in users and their feedback confirmed the need for the online consultation service for pets. Our development team worked closely with product designers from the client's organization for significant enhancement in that direction and to update the application.

The first telemedicine service

The new version, now with a consultation service, payment system and pet medical ID was introduced within 3 months and was warmly welcomed by users.

Final product

Since then, we have been enriching both the iOS and Android applications with great new features and providing maintenance and support assistance for the client.

Technical solution:

iOS SDK
iOS SDK and Swift were used to build a native application with true iOS experience.
Android SDK
Android SDK was used to build a native application with true Android experience.
Google Maps and Places APIs integration
Google Maps and Places APIs are used to provide a rich set of data integrated with popular navigation systems.
Payments system integration
Payment system integration provides an online tool for in-app service payments.
Integration of video-calling system
The integration of the video-calling system enables the delivery of a full set of customer services and a personalized approach.
Analytics integration to investigate the user's patterns
Analytics tool integration is a critical part to track and analyze user behavior.
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